PrivacyPolicy

ProventumLabs FZCO is a company incorporated in the United Arab Emirates (Free Zone).

Contact email: info@proventumlabs.com

For the purposes of applicable data protection laws, ProventumLabs is the data controller.

This Privacy Policy applies to:

• • Visitors to our website
• • Individuals who contact us through forms, email, or other digital channels
• • Business representatives of clients, partners, or suppliers

This policy does not apply to employee data or to data processed under client contracts, which are governed by separate agreements.

We may collect the following types of personal data:

Information you provide voluntarily:

• • Name
• • Job title and company name
• • Email address
• • Telephone number
• • Any information you include in messages or enquiries

Information collected automatically:

• • IP address
• • Browser type and device information
• • Pages visited and interaction data
• • Date and time of access

Information collected through cookies and similar technologies, as described in our Cookie Policy.

We process personal data only where permitted by law, including:

• • Your consent
• • Our legitimate business interests (such as responding to enquiries and improving our website)
• • Performance of a contract or pre-contractual steps
• • Compliance with legal or regulatory obligations

We use personal data to:

• • Respond to enquiries and requests
• • Communicate with clients, partners, and prospective partners
• • Operate, secure, and improve our website
• • Manage business relationships
• • Comply with applicable laws and regulations

We do not sell personal data.

We may share personal data with:

• • Authorised employees and contractors
• • IT, hosting, and security service providers
• • Professional advisers such as legal or compliance consultants
• • Regulatory or law enforcement authorities when legally required

Where data is transferred outside the UAE or DIFC, we ensure appropriate safeguards are in place in accordance with applicable law.

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and operational requirements.

Personal data may be deleted or anonymised earlier if:

• • It is no longer required
• • You request deletion and we are legally permitted to do so
• • We are required to delete it by law

Subject to applicable law, you may have the right to:

• • Request access to your personal data
• • Request correction of inaccurate data
• • Request deletion of your data
• • Object to or restrict processing
• • Withdraw consent at any time

Requests may be sent to: info@proventumlabs.com

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure. However, no system is completely secure.

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

This Privacy Policy is governed by the laws of the United Arab Emirates and, where applicable, the laws of the Dubai International Financial Centre.

If you have questions about this Privacy Policy, please contact: info@proventumlabs.com